Last Updated: Aug 12, 2025
QATIB AL-SAMAWI for Trading Co. ("we," "us," or the "Company"), registered in the Kingdom of Saudi Arabia under Commercial Registration number 1010864314, is committed to protecting the privacy and security of the personal data of our customers and visitors to our e-commerce store, celestial.sa (the "Site").
This policy, prepared in accordance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia, explains how we collect, the legal basis for, and how we use, share, and protect your personal information, as well as outlining your rights regarding your data.
1. Data We Collect
We collect and process various types of personal data necessary to provide our services and enhance your experience, including:
- Personal Identification Data: Such as your full name.
- Contact Data: Such as your email address, phone number, and shipping address.
- Transaction Data: Details of your purchases and orders, and payment and billing information.
- Technical Data: Such as your Internet Protocol (IP) address, browser type, operating system, and cookie data collected during your Browse session.
- Usage Data: Information about how you use our website, products, and services.
2. Legal Basis and Purpose of Data Collection
We rely on the following legal bases to collect and process your personal data:
- Your Explicit Consent: When you create an account or subscribe to our mailing list.
- Contractual Necessity: To process and fulfill your purchase orders, including shipping and invoicing.
- Compliance with Legal Obligations: Such as maintaining financial records for Zakat and tax purposes.
- Our Legitimate Interests: To improve our services, secure our site against fraud, and analyze site performance to better understand our customers' needs.
We use your data for the following purposes:
- To create and manage your personal account on our Site.
- To receive, process, and ship your orders.
- To communicate with you regarding your orders or inquiries.
- To send marketing materials and promotional offers, only if you have consented to receive them.
- To improve and personalize your experience on the Site.
- To fulfill legal and regulatory requirements.
3. Data Sharing and Disclosure
We do not sell your personal data. We may share your data with third parties only in the following necessary and limited circumstances:
- Service Providers: We share data with trusted partners who provide services on our behalf, such as payment gateways, shipping and logistics companies, and email marketing service providers. These partners are contractually obligated to protect your data and use it only for the purposes specified by us.
- Government and Judicial Authorities: We may disclose your personal data if required to do so by a court order or to comply with applicable regulations in the Kingdom of Saudi Arabia.
4. Data Security
We implement advanced technical and organizational security measures to protect your personal data from unauthorized access, use, modification, disclosure, or destruction. These measures include access controls, data encryption, and periodic security reviews.
5. Your Rights
Under the PDPL, you have the following rights regarding your data:
- Right to Know: Your right to be informed about the details of our processing of your personal data.
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may request the correction of any inaccurate data or the completion of incomplete data.
- Right to Erasure: You may request the deletion of your personal data in specific cases, such as the withdrawal of your consent or when the purpose for its collection no longer exists.
- Right to Withdraw Consent: You may withdraw your consent to data processing at any time, which will not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us via the channels provided in the "Contact Us" section.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or for the period required by applicable laws in the Kingdom, such as commerce and tax regulations.
7. Policy Updates
We reserve the right to review and update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us at: hello@celestial.sa